Emmi is a bilingual voice AI agent that answers institutional phone calls in Romanian and Russian — providing accurate, instant information about admissions, services, and more.
Emmi is an intelligent voice assistant designed for institutions and organizations that handle high volumes of repetitive phone inquiries. It speaks naturally in both Romanian and Russian, providing consistent, accurate answers every time.
Powered by advanced speech recognition and AI reasoning, Emmi understands caller intent, delivers knowledge-base-driven responses, and automatically extracts structured data from every conversation for analytics and follow-up.
From incoming call to structured insights — fully automated
Emmi picks up the call instantly, greets the caller in their language, and begins a natural conversation.
Real-time speech recognition transcribes the question. The AI reasons over the knowledge base and delivers an accurate spoken answer.
After the call, Emmi automatically extracts caller details, topics discussed, and callback requests — ready for your team's review.
Everything you need to automate institutional phone support
Fluent conversations in Romanian and Russian with natural pronunciation
Powered by Claude AI for accurate, context-aware responses
Deepgram Nova-3 speech recognition with sub-second latency
Human-like text-to-speech with emotion and tone customization
Custom content per language — admissions, fees, deadlines, requirements
Automatic extraction of caller data, topics, and callback requests
Filter, search, and export call records with full transcripts
Works with Twilio cloud calling or on-premise SIP/PBX systems
Built on cutting-edge AI and voice infrastructure
Advanced reasoning for natural conversation and data extraction
Real-time multilingual speech recognition with voice activity detection
Natural voice synthesis with emotion, speed, and tone control
High-performance async Python backend for real-time processing
Reliable storage for call records, transcripts, and analytics
Flexible telephony — cloud-based or on-premise PBX integration
Emmi adapts to any organization that handles repetitive phone inquiries
Admissions, enrollment, program details
Citizen inquiries, permits, licensing
Appointments, services, patient intake
Let Emmi handle your phone inquiries while your team focuses on what matters. Contact us for a personalized demo.