Your AI-Powered Phone Assistant

Emmi is a bilingual voice AI agent that answers institutional phone calls in Romanian and Russian — providing accurate, instant information about admissions, services, and more.

24/7
Availability
<1s
Response Time
100%
Call Coverage

What is Emmi?

Emmi is an intelligent voice assistant designed for institutions and organizations that handle high volumes of repetitive phone inquiries. It speaks naturally in both Romanian and Russian, providing consistent, accurate answers every time.

Powered by advanced speech recognition and AI reasoning, Emmi understands caller intent, delivers knowledge-base-driven responses, and automatically extracts structured data from every conversation for analytics and follow-up.

How It Works

From incoming call to structured insights — fully automated

01

Caller Dials In

Emmi picks up the call instantly, greets the caller in their language, and begins a natural conversation.

02

AI Understands & Responds

Real-time speech recognition transcribes the question. The AI reasons over the knowledge base and delivers an accurate spoken answer.

03

Data Is Extracted

After the call, Emmi automatically extracts caller details, topics discussed, and callback requests — ready for your team's review.

Key Capabilities

Everything you need to automate institutional phone support

Bilingual Support

Fluent conversations in Romanian and Russian with natural pronunciation

AI Reasoning

Powered by Claude AI for accurate, context-aware responses

Real-Time STT

Deepgram Nova-3 speech recognition with sub-second latency

Natural Voice

Human-like text-to-speech with emotion and tone customization

Knowledge Base

Custom content per language — admissions, fees, deadlines, requirements

Call Analytics

Automatic extraction of caller data, topics, and callback requests

Admin Dashboard

Filter, search, and export call records with full transcripts

Telephony Integration

Works with Twilio cloud calling or on-premise SIP/PBX systems

Technology Stack

Built on cutting-edge AI and voice infrastructure

Claude AI

Advanced reasoning for natural conversation and data extraction

Deepgram Nova-3

Real-time multilingual speech recognition with voice activity detection

Cartesia TTS

Natural voice synthesis with emotion, speed, and tone control

FastAPI

High-performance async Python backend for real-time processing

PostgreSQL

Reliable storage for call records, transcripts, and analytics

Twilio & SIP

Flexible telephony — cloud-based or on-premise PBX integration

Built for Institutions
That Never Stop

Emmi adapts to any organization that handles repetitive phone inquiries

Universities

Admissions, enrollment, program details

Government

Citizen inquiries, permits, licensing

Healthcare

Appointments, services, patient intake

Ready to Automate Your Calls?

Let Emmi handle your phone inquiries while your team focuses on what matters. Contact us for a personalized demo.